The second-hand marketplace Shoppers Express Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices after backlash from users.
